DELETE YOUR ACCOUNT

Option 1 — Delete it yourself in the app

In the Jettova app (Android or iOS), go to the Profile / Account tab, open Manage profile, and choose Delete account. You'll be asked to confirm. Deletion is immediate and permanent — no waiting period.

Option 2 — Request deletion by email

If you can't access the app, email sales@jettova.com from the email address on your account with the subject "Delete my account". We verify the request comes from the account owner and complete the deletion within 30 days.

What gets deleted

Deleting your account permanently removes your Jettova login and the personal data tied to it, including:

• Your profile (name, email, phone, country, preferences)
• Your saved trips and itineraries
• Your wishlist and Travel Passport
• Trip reminders and push-notification tokens
• Planning rooms you created

What we keep (anonymized)

A limited set of records is retained but anonymized— disassociated from you so they can no longer identify you — because we're required to or need them for accounting and aggregate reporting. This includes affiliate/booking referral records (for commission accounting) and aggregate, non-identifying usage analytics. These no longer contain your name, email, or account identifier. See our Privacy Policy for details.

Questions