From group chat to booked trip.

Most travel sites are aggregators — they show you a list of flights and hotels and leave the actual planning to you. The hard part isn't finding a flight; it's deciding where to go, what to do every day, where to eat, what fits your budget, and how to make it all work as a coherent trip.

Jettova was built around a simple question: what if planning a trip felt like talking to a friend who's already been everywhere? Tell us your vibe and your budget. We surface destinations that fit, then build the trip out with you, one day at a time — real activities, real meals, real prices — and let you book your flight directly inside the app via Duffel.

And group trips are the worst version of this problem. One person ends up doing all the planning while the group chat throws out half-formed ideas, and the bill ends up on whoever has the most patience. Planning rooms fix all of it: everyone votes on vibes, budget, and a destination; the room shows live consensus; one person drives the day-by-day plan while the rest of the group vetoes activities they don't want and the builder swaps them in place. When the trip locks, every member opens the same trip page and books their own flight from their own city — no shared invoices, no chasing reimbursements.

We're not trying to replace the joy of discovery — we're trying to make sure you spend your evenings excited about your trip instead of buried in 12 browser tabs and a 47-message group chat. Solo getaway, couples weekend, chaotic group bachelorette: planning should be the easy part.

It's a two-step flow. From My Bookings, hit Cancel on a booking and we ask the airline what their fare rules permit. We show you the refund amount before you commit — you'll see exactly what comes back (sometimes the full price, often less, occasionally zero).

Refund amounts depend on the fare class you booked. Basic Economy and most Saver fares are non-refundable. Standard fares often allow a partial refund (the airline keeps a cancellation fee). Flex/Refundable fares give you the full amount back. We don't set these rules — the airline does — and that's why we don't advertise "free cancellation" on flight options. We surface the actual refund honestly when you go to cancel.

When the refund actually arrives. If there's a refund, the airline issues it back to the card you originally paid with. Most airlines complete this within 7-14 business days; some take longer. If it hasn't shown up after 21 days, contact the airline directly using your booking reference — they own the refund process, not Jettova.

What happens to the rest of your trip. Cancelling a flight only cancels the flight — your itinerary, hotel bookings, and activities are independent and stay where they are. You can keep planning, book a different flight, or pull out completely; that's your call.

Jettova doesn't charge a cancellation fee. We don't take a cut of your fare, and we don't add anything on top of what the airline charges or refunds. If your refund is $0, that's the airline; if it's the full amount, that's the airline too.